Privacy Policy
Velencia Fragrance ("we," "our," "us") respects your privacy. This policy explains what information we collect and how we use it.
Information We Collect
- Contact info (name, email, phone, shipping/billing address) when you place an order or contact us
- Payment info (processed securely by our payment provider — we do not store card numbers)
- Device/browser info and cookies for site analytics and marketing
How We Use Your Information
- To process and deliver your orders
- To respond to customer support requests
- To send order updates, and marketing emails (only if you opt in)
- To improve our website and prevent fraud
Sharing of Information
We do not sell your personal data. We share it only with service providers necessary to run the store (e.g., Shopify, payment processors, shipping carriers).
Cookies
We use cookies to remember your cart, preferences, and to analyze site traffic. You can disable cookies in your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at support@velenciafragrance.com